Remote Travel Concierge & Customer Support

HB Travels; Newcastle upon Tyne; Remote; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Remote, flexible work environment

Training and support

Access to travel discounts

Opportunities for career growth

Job summary

A leading travel services company is looking for a Customer Service Representative passionate about travel. The role involves assisting travelers with inquiries, bookings, and ensuring a great customer experience. Ideal candidates will have strong communication skills and a customer-focused mindset. This position offers a flexible remote work environment, industry perks, and career growth opportunities.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused mindset with problem-solving abilities.
• Comfortable working with online systems and booking platforms.

Responsibilities

• Assist clients with inquiries regarding travel options, bookings, and itineraries.
• Provide accurate and timely information via phone, email, or chat.
• Handle changes, cancellations, and special requests with professionalism.

Skills

Interpersonal skills

Communication skills

Problem-solving

Organization

Multitasking

Job description

A leading travel services company is looking for a Customer Service Representative passionate about travel. The role involves assisting travelers with inquiries, bookings, and ensuring a great customer experience. Ideal candidates will have strong communication skills and a customer-focused mindset. This position offers a flexible remote work environment, industry perks, and career growth opportunities.