Remote Travel Concierge — Bookings & Customer Care

Getaway Travel Agency; Remote; GBP 22,000 - 32,000; Full time

Job summary

A travel agency in the United Kingdom is seeking a Travel Customer Representative who will support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing updates on travel details. The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This position offers 100% remote work and various perks, including travel discounts and a supportive team environment.

Benefits

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and discounts

Ongoing training

Qualifications

• Excellent communication skills required for interaction with clients.
• Experience in customer service, ideally in travel or hospitality.
• Proactive and organized with attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, cancellations, and requests.
• Provide information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency in the United Kingdom is seeking a Travel Customer Representative who will support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing updates on travel details. The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This position offers 100% remote work and various perks, including travel discounts and a supportive team environment.