Remote Travel Concierge & Booking Support

Rudybtravel; York and North Yorkshire; Teletrabalho; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% remote work

Professional growth opportunities

Travel perks and industry discounts

Supportive team culture

Resumo da oferta

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this client-facing role, you will be the trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This 100% remote position emphasizes attention to detail, proactive service, and a passion for travel. You will work with luxury and leisure bookings, answer inquiries, and help clients plan memorable

Qualificações

• Customer service experience in travel, hospitality, or related fields.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsabilidades

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings including changes.
• Provide accurate information on destinations, requirements, and policies.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients before and after travel.
• Maintain documentation and update booking systems.

Conhecimentos

Verbal communication

Written communication

Customer service experience

Organizational skills

Tech-savvy

Ferramentas

Booking platforms

CRM systems

Descrição da oferta de emprego

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this client-facing role, you will be the trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This 100% remote position emphasizes attention to detail, proactive service, and a passion for travel. You will work with luxury and leisure bookings, answer inquiries, and help clients plan memorable