Remote Travel Concierge & Booking Specialist

Getaway Travel Agency; Liverpool; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel service provider is seeking a Travel Customer Representative based in Liverpool. This remote role involves assisting clients throughout their travel journey and ensuring exceptional service. Candidates should have strong communication skills and a customer service background, preferably in travel or hospitality. The position offers flexible scheduling, growth opportunities, and travel perks. Enthusiastic individuals with a passion for helping others create memorable experiences are encouraged to apply.

Qualifications

• Experience in travel or hospitality is preferred.
• Organized and dependable individual.
• Passion for travel and creating memorable experiences.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings and changes.
• Provide information about destinations and policies.
• Confirm trip details and client satisfaction.
• Handle concerns with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Problem-solving skills

Job description

A travel service provider is seeking a Travel Customer Representative based in Liverpool. This remote role involves assisting clients throughout their travel journey and ensuring exceptional service. Candidates should have strong communication skills and a customer service background, preferably in travel or hospitality. The position offers flexible scheduling, growth opportunities, and travel perks. Enthusiastic individuals with a passion for helping others create memorable experiences are encouraged to apply.