Remote Telephony Provisioning Specialist - Maternity Cover

ARO; Remote; GBP 26,000 - 28,000; Part time

Job summary

A leading IT and communications company in the UK is seeking a Provisioning Co-Ordinator to manage the provisioning of telephony and connectivity services. This remote role involves ensuring timely delivery and providing exceptional customer service. Suitable candidates will have excellent organizational skills, strong communication abilities, and experience with CRM systems. The position offers a friendly workplace culture, career development opportunities, and a range of employee benefits, including private medical insurance and a company pension scheme.

Benefits

Company Pension Scheme

Private Medical insurance

25 days holiday plus bank holidays

Health Club and Wellbeing Scheme

Hybrid working

Qualifications

• Ability to manage multiple tasks effectively.
• Excellent relationship-building capabilities.
• Must have problem-solving skills.

Responsibilities

• Manage multiple customer provisioning orders simultaneously.
• Ensure seamless onboarding and minimize delays.
• Proactively resolve issues and escalate as necessary.
• Maintain end-to-end ownership of provisioning tasks.

Skills

Excellent organisational skills

Strong customer service skills

Confident communicator

Problem-solving skills

Proactive approach

Confidence using CRM and MS Office

Ability to work in a team

Positive attitude

Tools

CRM systems

MS Office (Word, Excel)

Job description

A leading IT and communications company in the UK is seeking a Provisioning Co-Ordinator to manage the provisioning of telephony and connectivity services. This remote role involves ensuring timely delivery and providing exceptional customer service. Suitable candidates will have excellent organizational skills, strong communication abilities, and experience with CRM systems. The position offers a friendly workplace culture, career development opportunities, and a range of employee benefits, including private medical insurance and a company pension scheme.