Remote Technical Account Manager - Affiliate Growth

Genie Ventures Ltd; Remote; GBP 45,000 - 60,000; Full time

Job summary

A fast-growing performance marketing company in the UK is looking for a Technical Account Manager to facilitate client onboarding and support. Responsibilities include ensuring accounts are set up correctly, diagnosing performance issues, and providing technical assistance to the account management team. This remote-first position requires strong analytical and communication skills, with a focus on client satisfaction and operational efficiency. The role comes with various benefits, including a remote working allowance and opportunities for professional development.

Benefits

Remote Working Allowance

Flexible Working

25 Days Annual Leave + Bank Holidays

Enhanced Absence and Family Leave Policies

Workplace Pension

Employee Referral Scheme

Electric Car Scheme

Cycle to Work Scheme

Genie Academy

Quarterly Social Events

Access to Spill

Wellness Activities

Wellbeing Perks

Geniversaries

Qualifications

• 3+ years in digital marketing or e-commerce.
• Experience in client management or account support.
• Strong understanding of performance signals in data.

Responsibilities

• Support onboarding for new clients effectively.
• Diagnose and troubleshoot technical performance issues.
• Maintain documentation for internal processes.

Skills

Digital marketing / e-commerce experience

Client-facing communication

Data analysis capability

Spreadsheet proficiency

Experience in troubleshooting product feeds

Tools

Salesforce

Slack

Tableau

Job description

A fast-growing performance marketing company in the UK is looking for a Technical Account Manager to facilitate client onboarding and support. Responsibilities include ensuring accounts are set up correctly, diagnosing performance issues, and providing technical assistance to the account management team. This remote-first position requires strong analytical and communication skills, with a focus on client satisfaction and operational efficiency. The role comes with various benefits, including a remote working allowance and opportunities for professional development.