Remote Space Booking Systems Administrator

Mitie; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management company is seeking a System Administrator to manage the Eptura Space Booking system. The role involves daily maintenance, user support, and system configuration. Candidates should have at least 12 months of experience with booking platforms, strong communication skills, and the ability to engage with senior stakeholders. This is a remote position requiring responsiveness during working hours.

Qualifications

• Proven experience as a System Administrator for Engage or similar platforms.
• Strong communication skills with senior stakeholders.
• Empathetic user support approach, resilient under pressure.
• Analytical with the ability to identify patterns in issues.
• Experience generating reports from booking systems.

Responsibilities

• Accountable for daily maintenance of the Engage system.
• Provide first‑line support for Engage-related queries.
• Build relationships with the VIP PA community.
• Log bugs and technical issues for resolution.
• Manage system administration tasks and user permissions.

Skills

System Administration

Interpersonal Skills

Analytical Mindset

Communication Skills

User Support

Job description

A leading facilities management company is seeking a System Administrator to manage the Eptura Space Booking system. The role involves daily maintenance, user support, and system configuration. Candidates should have at least 12 months of experience with booking platforms, strong communication skills, and the ability to engage with senior stakeholders. This is a remote position requiring responsiveness during working hours.