Remote Security Engineer — Lead & Resolve Critical Outages

Vodafone; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading telecommunications company is seeking a Security Engineer to take technical ownership of customer services and provide expert leadership to a skilled engineering team. You will support account management, communicate with stakeholders at all levels, and ensure a 'best in class' level of service. Ideal candidates will have CCNA certifications, strong technical knowledge especially in networking protocols, and the ability to coach fellow engineers. This role requires adaptability and a valid UK driving license.

Benefits

Excellent basic salary

Bonus potential

Vodafone benefits

Qualifications

• Ability to interface with all levels of management and customer representatives.
• Technical insight for fault scenarios impacting service.
• Coach and mentor engineers to meet technical standards.

Responsibilities

• Take technical ownership of the Vodafone service to the customer account.
• Support account management with technical skills.
• Communicate with internal and external stakeholders to provide support.

Skills

Adaptability and quick learning

Industry-leading technical knowledge

Modern Networking and Protocols

VPN Technologies

F5 Skills

Education

CCNA Network and/or Security

CCNP (highly desirable)

Tools

Checkpoint CCSA/CCSE

Linux/Windows server management

F5 LTM, GTM and Proxy

Job description

A leading telecommunications company is seeking a Security Engineer to take technical ownership of customer services and provide expert leadership to a skilled engineering team. You will support account management, communicate with stakeholders at all levels, and ensure a 'best in class' level of service. Ideal candidates will have CCNA certifications, strong technical knowledge especially in networking protocols, and the ability to coach fellow engineers. This role requires adaptability and a valid UK driving license.