Remote Performance Analytics Specialist

Jobgether; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading job placement platform is seeking an Applied Performance Specialist to enhance customer satisfaction through support of an advanced analytics platform. You will collaborate with various stakeholders, drive onboarding, and resolve customer issues. This role demands excellent communication skills and a Bachelor's degree, along with 3 years of experience in elite sports or technology. Benefits include a competitive salary, health insurance, and flexible remote working arrangements.

Benefits

Competitive salary

Health insurance for employee and dependants

Meaningful equity

Pension plan

Life cover

Income protection

Wellbeing benefits

Flexible remote working

Qualifications

• Minimum 3 years of experience in elite sports or sports technology.
• Proven ability to travel semi-regularly.

Responsibilities

• Provide day-to-day support and resolve customer challenges.
• Collaborate with sales team members to understand client objectives.
• Develop resources for coaches and practitioners through various formats.
• Enhance customer experience by improving their efficiency and workflows.
• Provide on-call and weekend support as needed.

Skills

Excellent communication skills

Presentation skills

Proficiency in Google Workspace tools

Initiative and independence

Critical thinking

Education

Bachelor's Degree in a relevant field

Tools

Salesforce

Jira

Job description

A leading job placement platform is seeking an Applied Performance Specialist to enhance customer satisfaction through support of an advanced analytics platform. You will collaborate with various stakeholders, drive onboarding, and resolve customer issues. This role demands excellent communication skills and a Bachelor's degree, along with 3 years of experience in elite sports or technology. Benefits include a competitive salary, health insurance, and flexible remote working arrangements.