Remote Operations Lead – Short-Term Rentals

Passthekeys; York and North Yorkshire; Remote; GBP 30,000 - 32,000; Full time

Job summary

A leading property management company in York is seeking an Operations Manager to oversee the management of short-let properties. You will be responsible for ensuring operational excellence, managing supplier relationships, and driving guest satisfaction. The role requires proven experience in operations, strong organizational skills, and a willingness to work flexible hours. Join a dynamic team with opportunities for professional growth within a supportive culture.

Benefits

22 days of holiday plus an extra day off for your birthday.

Pension scheme with matching contributions.

Enhanced maternity pay.

Bonus scheme available after passing probation.

Qualifications

• Proven experience in an Operations or Hospitality Management role.
• Exceptional organizational and time-management skills.
• Strong problem-solving abilities and a calm demeanor.

Responsibilities

• Manage cleaning and maintenance schedules.
• Respond to guest requests and manage check-in/check-out procedures.
• Ensure compliance with safety regulations.

Skills

Organisational skills

Problem-solving abilities

Communication skills

Time-management skills

Experience with scheduling

Education

Proven experience in Operations or Hospitality Management

Tools

Property Management Software

Mobile apps for scheduling

Job description

A leading property management company in York is seeking an Operations Manager to oversee the management of short-let properties. You will be responsible for ensuring operational excellence, managing supplier relationships, and driving guest satisfaction. The role requires proven experience in operations, strong organizational skills, and a willingness to work flexible hours. Join a dynamic team with opportunities for professional growth within a supportive culture.