Remote IT Support Engineer - MSP, 365/Azure & Security

Adria Solutions Ltd; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading managed service provider is seeking an IT Support Engineer to join their team in Manchester. This hybrid role involves supporting clients with Microsoft 365, Azure, and Windows Server issues, troubleshooting technical challenges, and contributing to improvements. The ideal candidate has over 2 years in an IT support role and is proficient with various tools like RMM and EDR platforms. Benefits include remote working options, bonus, and generous holiday allowances.

Benefits

Remote Working

Bonus

24 days holiday + Bank Holidays + Christmas Shut Down

Qualifications

• 2+ years experience in an MSP or multi-client IT support environment.
• Strong knowledge of Microsoft 365, Intune and Azure AD.
• Solid understanding of Windows Server, Active Directory and Group Policy.

Responsibilities

• Providing remote and on-site support across multiple client environments.
• Monitoring, managing and remediating systems using RMM tools.
• Troubleshooting issues across Microsoft 365, Azure AD, Windows Server and endpoint devices.

Skills

Microsoft 365

Azure AD

Windows Server

Networking fundamentals

Troubleshooting

Communication

Tools

RMM tools

SentinelOne

Huntress

Job description

A leading managed service provider is seeking an IT Support Engineer to join their team in Manchester. This hybrid role involves supporting clients with Microsoft 365, Azure, and Windows Server issues, troubleshooting technical challenges, and contributing to improvements. The ideal candidate has over 2 years in an IT support role and is proficient with various tools like RMM and EDR platforms. Benefits include remote working options, bonus, and generous holiday allowances.