Remote Housing Officer (South West) – Court & Safeguarding

Sellick Partnership; Hounslow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A housing recruitment agency is looking for a Housing Officer to join a large housing provider on a temporary contract. The role involves managing property condition cases, delivering exceptional customer service, and collaborating with multi-agencies. Candidates must be able to travel across the South West, possess a full UK Drivers License, and be willing to undergo a DBS Check. This full-time position offers a salary of £14.87 - £19.75 per hour with remote working options.

Qualifications

• Ability to travel across the South West of England.
• Full UK Drivers License and access to own vehicle.
• Willingness to undergo a DBS Check.

Responsibilities

• Manage property condition cases, hoarding, tenancy breaches, and permissions.
• Provide exceptional customer service, keeping customers at the heart of decisions.
• Work with multi-agencies to achieve positive outcomes for customers.
• Attend site visits and represent colleagues in court when required.
• Ensure safeguarding processes are followed to support vulnerable customers.

Skills

Customer service

Multi-agency collaboration

Property management

Job description

A housing recruitment agency is looking for a Housing Officer to join a large housing provider on a temporary contract. The role involves managing property condition cases, delivering exceptional customer service, and collaborating with multi-agencies. Candidates must be able to travel across the South West, possess a full UK Drivers License, and be willing to undergo a DBS Check. This full-time position offers a salary of £14.87 - £19.75 per hour with remote working options.