Remote Gaming Community Moderator (EN/FR)

Arise Virtual Solutions; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading virtual service platform is seeking a Remote Community Moderator. This role involves providing email and chat support to players while engaging with gaming communities across various platforms. Qualified candidates will be fluent in both English and French, possess strong problem-solving skills, and a passion for the gaming industry. This is an excellent opportunity to work from home and create your own schedule while supporting well-known gaming clients.

Qualifications

• Proficient in reading, writing, and speaking English and French.
• Passion for the gaming industry and understanding player issues.
• Ability to manage time and respond promptly to inquiries.

Responsibilities

• Provide email and chat support to players.
• Engage and moderate community platforms effectively.
• Monitor community channels and follow moderation guidelines.

Skills

Proficiency in English

Proficiency in French

Problem-solving skills

Patience

Empathy

Excellent communication skills

Tools

Discord

Facebook

Twitter

YouTube

Instagram

TikTok

Job description

A leading virtual service platform is seeking a Remote Community Moderator. This role involves providing email and chat support to players while engaging with gaming communities across various platforms. Qualified candidates will be fluent in both English and French, possess strong problem-solving skills, and a passion for the gaming industry. This is an excellent opportunity to work from home and create your own schedule while supporting well-known gaming clients.