Remote Freelance Customer Support Agent (Flexible Hours)

OnePilot; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer support outsourcing company is seeking freelance agents to assist clients' customers with inquiries. Agents will work remotely, handling requests via email, chat, or phone. Responsibilities include resolving tickets effectively using a knowledge base. Candidates must be tech-savvy, enjoy problem-solving, communicate well, and be available for at least 20 hours per week. This role offers flexible working hours and the ability to set your own schedule, with competitive pay based on performance.

Benefits

Flexible working hours

Set your own schedule

100% remote work

Qualifications

• Available at least 20 hours per week.

Responsibilities

• Assist customers with inquiries via email, chat, or phone.
• Resolve tickets and respond efficiently using knowledge base.

Skills

Comfortable with technology

Problem-solving

Strong written and spoken communication

Job description

A customer support outsourcing company is seeking freelance agents to assist clients' customers with inquiries. Agents will work remotely, handling requests via email, chat, or phone. Responsibilities include resolving tickets effectively using a knowledge base. Candidates must be tech-savvy, enjoy problem-solving, communicate well, and be available for at least 20 hours per week. This role offers flexible working hours and the ability to set your own schedule, with competitive pay based on performance.