Remote Field Service Engineer (MFD Printers)

Apogee Corporation*; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading technology service provider in the UK is seeking an engineer for MFD printers to conduct service visits, respond to repair requests, and provide high standards of customer support. Candidates must possess IT knowledge for device networking and strong customer service skills. The role offers flexible working options and comprehensive benefits including enhanced leave, professional development sponsorship, and more. Ideal for self-motivated individuals who thrive in a target-driven environment.

Benefits

33 days holiday including bank holidays

Enhanced family-friendly benefits

Pension scheme

Life assurance 4x salary

Employee Assistance Programme

Discounted gym membership

Qualifications

• Experience on MFD printers is essential for this role.
• Strong IT skills needed for device networking and scanning functions.
• Excellent customer service skills are a must.

Responsibilities

• Conduct service visits and maintain high service support standards.
• Respond to customer repair requests promptly.
• Diagnose faults and implement effective repairs.

Skills

Experience as an engineer on MFD printers

IT knowledge with networking devices

First-class customer service skills

Experience in a target-driven environment

Flexibility for training on new products

Job description

A leading technology service provider in the UK is seeking an engineer for MFD printers to conduct service visits, respond to repair requests, and provide high standards of customer support. Candidates must possess IT knowledge for device networking and strong customer service skills. The role offers flexible working options and comprehensive benefits including enhanced leave, professional development sponsorship, and more. Ideal for self-motivated individuals who thrive in a target-driven environment.