Remote Customer Support: Grow Your Banking Career

Lloyd's; Briton Ferry; On-site; GBP 12,000 - 13,000; Part time

Job summary

A prominent banking group in the United Kingdom is seeking a Customer Support representative for its Briton Ferry branches. This role, offering 17.5 hours per week, focuses on delivering exceptional service both in-person and remotely. The ideal candidate will demonstrate strong interpersonal skills, empathy, and a commitment to customer satisfaction. With a salary starting at £12,500, the position provides opportunities for career growth and is part of an inclusive workplace culture.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Flexible working options

22 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Strong interpersonal skills to foster customer relationships.
• Ability to empathize with customer needs.
• Team-oriented mindset for collaborative success.

Responsibilities

• Provide face-to-face support to customers in branches.
• Deliver outstanding service remotely via various channels.
• Assist customers with their financial needs.

Skills

Relationship building

Empathy

Team collaboration

Customer service orientation

Job description

A prominent banking group in the United Kingdom is seeking a Customer Support representative for its Briton Ferry branches. This role, offering 17.5 hours per week, focuses on delivering exceptional service both in-person and remotely. The ideal candidate will demonstrate strong interpersonal skills, empathy, and a commitment to customer satisfaction. With a salary starting at £12,500, the position provides opportunities for career growth and is part of an inclusive workplace culture.