Remote Customer Service Pro — Flexible Hours & Part-Time

VITA CV; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer service company is seeking a Remote Customer Service Assistant to support clients and ensure high-quality service. The role involves responding to customer enquiries via email, chat, and phone, while maintaining accurate records. Ideal candidates will possess strong communication skills, be organized, and thrive in a remote work environment. This part-time role offers flexible hours and a collaborative team culture, ensuring a supportive atmosphere for all employees.

Responsibilities

• Respond promptly to customer enquiries via email, chat, and phone.
• Resolve issues efficiently and escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Ensure a consistently positive customer experience.

Skills

Strong written and verbal communication skills

Customer-focused and solution-oriented mindset

Good organisational and time management abilities

Confidence using digital tools and systems

Job description

A customer service company is seeking a Remote Customer Service Assistant to support clients and ensure high-quality service. The role involves responding to customer enquiries via email, chat, and phone, while maintaining accurate records. Ideal candidates will possess strong communication skills, be organized, and thrive in a remote work environment. This part-time role offers flexible hours and a collaborative team culture, ensuring a supportive atmosphere for all employees.