Remote Consultant

Haig Legal Group; Remote; GBP 60,000 - 80,000; Full time

Job summary

A national specialist legal services company is seeking a full-time Home Based Phone Sales Consultant to connect with clients and enhance their existing legal arrangements. You will handle 3-4 clients daily during work hours, offering advice and support via phone or zoom. The role requires strong customer service and rapport-building skills, along with a willingness to undergo product training. Join a rapidly expanding team known for high customer satisfaction.

Qualifications

• 5+ years of experience in customer service or sales required.
• Ability to have productive conversations and assist clients effectively.
• Strong organizational and administrative skills needed.

Responsibilities

• Speak to existing clients to review and improve their arrangements.
• Advise clients on the best plans for their needs via phone or zoom.
• Attend full product training at the head office in Lincoln.

Skills

Great Customer Service Skills

Great Rapport Building

Can help clients make informed decisions

Able to access a database

Admin Skills

Job description

The Company

With over 30 years working in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers. Simpler Law Limited is looking for further additions to our well established, existing Client Team as a full time employed Home Based Phone Sales Consultant.

Your Job

Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training provided at our head office in Lincoln.

We are a national specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients and are a rapidly expanding company.

Job Requirements

• Great Customer Service Skills
• Great Rapport Building
• Can help clients make informed decisions
• Able to access a database
• Admin Skills
• Minimum 5 years experienc...