Relief Security Officer

Anchor Group Services; Maidstone; On-site; GBP 40,000 - 60,000; Part time

Job summary

A security service provider is seeking a Relief Security Officer to join its team at Chatham Docks. Responsibilities include conducting regular patrols, responding to incidents, and maintaining security records. Candidates must have a valid SIA licence and demonstrate strong customer service skills. This role offers flexible hours and opportunities for training and development, ensuring a safe environment for visitors and staff. Join us to contribute to a secure and welcoming atmosphere.

Benefits

Access to nationally recognised courses

Discounted SIA and First Aid training

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme

Hospital Saturday Fund

Free on-site parking

Qualifications

• Must possess a valid SIA licence (DS or SG).
• Excellent verbal and written communication skills are required.
• A checkable history of employment spanning at least five years.

Responsibilities

• Conduct regular patrols to ensure security.
• Respond promptly to incidents.
• Maintain accurate records of security operations.

Skills

Customer service experience

Excellent communication skills

Ability to work in a fast-moving environment

Reliability and punctuality

Education

Valid frontline SIA licence

5-year checkable employment history

Job description

Job Description

Job Role : ReliefSecurity Officer

Working Hours : Zero hours

Pay : £12.60 per hour

Location : Chatham Docks - Chatham, Kent, ME4 4SW

Reporting to : Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Chatham Docks as a Relief Security Officer.

You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.

The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.

Duties include

• Protecting the client’s property, people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site‑specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24 / 7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on‑site parking

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role : Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of : Chatham, Strood, Chattenden, Gillingham, Cuxton, High Halstow, Wouldham, Cliffe, Burham, East Tilbury, Snodland, Upchurch, Meopham, Lower Halstow, Newington, Gravesend, Tilbury, Maidstone, Allhallows.