Relief Mobile Response Officer - Leicester

NVC Security; Cossington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security services provider is seeking a mobile patrol driver in Cossington, England. The role involves locking and unlocking premises, conducting patrols, and responding to alarms. Candidates must have a valid SIA and driving licence, along with strong customer service skills. Training is available for less experienced candidates. This position offers a starting hourly rate of £13.00 plus benefits including pension enrollment and access to a GP helpline.

Benefits

Workplace pension

Online lifestyle discount portal

24/7 GP Helpline

Counselling and legal support

Discounted gym membership

Instant access to wages

Uncapped holiday

Qualifications

• Over 25 years old.
• Checkable work history for the last five years.
• Fluent in written and spoken English.
• Ideally, 3+ years in a security role.

Responsibilities

• Locking and unlocking premises across Leicester.
• Conducting foot patrols of different sites.
• Responding to customers' alarm activations.
• Using mobile apps and reporting software.

Skills

Customer service skills

Good personal presentation

Decision-making

Observational skills

Teamwork

Lone working

Smartphone/tablet usage

Education

Valid SIA licence

Manual driving licence

Job description

What the role will include :

Shift time (approximate and subject to change) : 18 : 00 - 06 : 00

• Locking and unlocking a variety of premises across Leicester
• Conducting foot patrols of different sites
• Responding to any customers alarm activations on an ad-hoc basis
• Any other duties as required – such as site visits, liaising with other mobile response units & efficient use of reporting software.

The majority of the work is based in and around Leicestershire, you may occasionally be required to travel further afield to Nottinghamshire and the wider East Midlands, so candidates should be confident drivers.

What we are looking for :

• Successful candidates must be over 25 and hold a valid SIA licence & a manual driving licence .
• Good customer service skills
• A smart appearance with good personal presentation
• The ability to take charge, make decisions and handle difficult situations with maturity.
• Comfortable with working long hours and night shifts.
• Checkable work history for the previous five years in accordance with BS7858.
• Fluent in written and spoken English.
• Able to work effectively in a team and develop strong team loyalty.
• Good observational skills andability to take initiative to act individually or collaboratively asneeded.
• Ideally, you will have at least three years’ experience in a security role, however this is not essential as training will be provided for the right candidates.
• Confident lone working.
• Candidates should be confident using a smartphone / tablet as you will be required to independently use mobile apps and reporting software.

Any previous experience as a security patrol driver is preferred, but not essential, as full training will be provided.

Successful candidates will be required to undergo security screening & vetting in accordance with BS7858.

An NVC Security mobile patrol response van will be provided during working hours – you would not be required to use your own vehicle other than to travel to and from work.

What we can offer you :

Hourly rates start at £13.00 per hour plus holiday entitlement - with benefits listed below.

• Enrolment into workplace pension.
• Online lifestyle discount portal providing 100’s of savings including high street shopping, leisure, holidays, days out, motoring, hotels, pampering and much more.
• GP Helpline – This service provides access to a qualified GP 24 / 7, 365 days a year and includes avideo call service and private prescription service.
• Counselling and legal support for all employees on a 24 / 7, 365 days a year basis.
• Discounted gym membership.
• Instant access to wages : you can draw down up to 50% of earnings before payday.
• Employee friendly software : Making shift scheduling, communications, and access to payslips easier.
• Uncapped holiday.
• Employment with an ACS accredited organisation and holders of Pacesetter status.