Relief Administrator

McCarthy Stone; The Common; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading property management company is seeking an organised and service-focused Relief Administrator for their Liberty House development in Wimbledon, London. The role includes welcoming visitors, managing calls, and providing administrative support. Ideal candidates should possess a caring personality, strong communication skills, and basic Microsoft Office knowledge. This position offers a competitive rate of £13.84 per hour on an as-needed basis, with comprehensive training provided.

Qualifications

• A caring, friendly personality wanting to make a difference for residents.
• Previous experience in administration or customer service is desirable but not essential.
• Ability to be considerate, patient, and professional in a busy office.

Responsibilities

• Welcome visitors to the Estate office and ensure excellent service.
• Manage incoming calls and enquiries.
• Produce letters and correspondence accurately.
• Manage lunch bookings and coordinate with the Catering Manager.
• Arrange the Domestic Assistance Rota.
• Distribute the newsletter and update the bulletin board.
• Organize bookings for the Guest Suite.
• Provide administration support to the Estates Manager.

Skills

Caring personality

Clear communication skills

Experience in customer service

Proficiency in Microsoft Office

Diligent nature

Job description

Job Overview

McCarthy Stone are seeking an organised, proactive, and service focused Relief Administrator to play a vital role in our Liberty House development in Wimbledon, London.

Administrator Responsibilities

• Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents' families, and other visitors.
• Managing incoming calls and enquiries.
• Producing letters and other correspondence, where accuracy is key.
• Managing lunch bookings and ensuring these are passed to the Catering Manager.
• Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
• Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
• Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
• Providing administration support to the Estates Manager.

Desired Skills & Experience

• A caring, friendly, personality who wants to make a difference for our residents.
• Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
• Ability to be considerate, patient, and professional, especially when in a busy office.
• Clear and confident communication skills and experience of using Microsoft Office.
• Hardworking diligent nature and a good timekeeper.

Compensation & Schedule

£13.84 Per Hour

NEW

Hourly rate: £13.84 per hour.

Hours: To cover shifts on an 'as and when' basis, be discussed with the Manager