Rehoming Coordinator

Dogs Trust Company Limited; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading dog charity in the UK is seeking a Rehoming Coordinator to find homes for dogs and support adopters. The ideal candidate will have strong customer service skills, be knowledgeable about dogs, and be able to manage rehoming journeys effectively. This part-time, permanent role is based in Salisbury and comes with a competitive salary and benefits.

Qualifications

• Experience working in a rehoming centre environment.
• Great customer service and communication skills.
• Good organizational and time management skills.
• Knowledgeable about dogs and their welfare.

Responsibilities

• Provide excellent customer service and match dogs to adopters.
• Maintain oversight of dog status and respond to enquiries.
• Create online profiles and promote dogs ready for adoption.
• Liaise with Behaviour and Welfare teams for specific needs.
• Assist visitors and contribute to kennel care.

Skills

Customer service

Communication skills

Organizational skills

Time management

Knowledge about dogs and their welfare

Job description

Rehoming Coordinator

Application Deadline: 4 December 2025

Department: Rehoming

Employment Type: Permanent - Part Time

Location: Salisbury

Compensation: £19,925 prorated (£24,907 FTE) per year + benefits

Description

Looking to make a real difference to the lives of dogs and people?

As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.

What does this role do?

As a Rehoming Coordinator you will:

• Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
• Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
• Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
• Support the rehoming of long‑term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
• Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.

Could this be you?

With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare you will have good organisational and time management skills.

The provisional interview date for this role is Friday 7th November.

A little about us:

We love dogs. That’s why we do whatever we can to make sure every four‑legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.