Rehabilitation Case Manager

Proclaim Care Limited; City of Westminster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A national rehabilitation services provider seeks a Rehabilitation Case Manager to support clients with complex injuries in their recovery journey. Responsibilities include conducting assessments, coordinating rehabilitation programmes, and collaborating with stakeholders. Ideal candidates should possess qualifications in Occupational Therapy, Nursing, or Physiotherapy, along with HCPC or NMC registration. The role offers competitive compensation, training opportunities, and flexible working arrangements to promote work-life balance.

Benefits

Competitive salary

Flexible working opportunities

Wellbeing support

Comprehensive training and development

Qualifications

• Current resident within the UK.
• Willingness and ability to travel.
• Experience with complex injuries such as orthopaedic conditions and brain injury.

Responsibilities

• Conduct in-person and virtual assessments of clients' needs.
• Coordinate rehabilitation programmes with private and statutory services.
• Write comprehensive reports for instructing parties.

Skills

Strong clinical reasoning skills

Effective communication

Excellent organisational skills

Confidence with IT software

Ability to work independently

Education

Qualification in Occupational Therapy, Nursing or Physiotherapy

Active registration with the HCPC or NMC

Job description

This is an exciting opportunity to support clients with complex injuries and health conditions to optimise their recovery and reach their rehabilitation and return to work goals. Working within a commercial (personal injury and medical negligence) context, this field-based role involves navigating clients through their personal rehabilitation journey by:

• Conducting in-person and virtual assessments to determine clients' physical, psychological and social needs on an ongoing basis
• Devising and coordinating goal-focussed rehabilitation programmes, which includes a combination of both private and statutory services
• Coordinating private treatment e.g. physiotherapy, psychology, investigations or surgery
• Collaborating with family members and other inter-disciplinary professionals
• Communicating regularly with external stakeholders e.g. solicitors, insurers and employers
• Writing comprehensive reports for the instructing parties to provide updates, demonstrate progress and seek funding approval
• Facilitating return to work and/or education, Social Events & Team Building: Forge strong relationships with colleagues through an array of virtual and in-person social events such as biannual hub days, ad hoc team-building events. Our much-anticipated annual company conference features our PrOscars Award Ceremony, celebrating our colleagues' exceptional contributions, followed by a fun evening of entertainment.
• Continuous Growth: Embark on a journey of continuous improvement with our comprehensive training and development opportunities. Experience a thorough company induction with in-depth role-specific training, as well as access to our Training Academy's industry-leading courses, external training and CPD opportunities, and regular team development days.
• Expert Guidance: Receive exceptional support from experienced peers and team leaders through proactive mentoring and supervision, ensuring you excel and flourish in your role.
• Give Back: Emphasising our culture of 'giving back', we sponsor local sports teams, encourage and support team members to participate in charitable events, and arrange company-specific Give Back Days and initiatives.
• Clinical Development: Occupational Therapists have the chance to remain hands-on by conducting OT clinical assessments and expanding their expertise to include specialised vocational assessments like FCE, ergonomic, and workplace assessments.
  Right to work in the UK
• Current resident within the UK
• Qualification in Occupational Therapy, Nursing or Physiotherapy
• Active registration with the HCPC or NMC
• Car and valid driving licence
• Willingness and ability to travel, Our company values are to 'Excel, Inspire and Achieve with Integrity'. We are proud to live by these values and use them to direct our decision-making, service delivery and interpersonal interactions., We are looking for a HCPC registered Occupational Therapist or Physiotherapist, or NMC registered Nurse with a proven clinical background in one or more of the following specialisms:
• Complex orthopaedic conditions
• Brain injury
• Spinal cord injury
• Amputations
• Paediatrics, Rehabilitation case management experience is desirable but not essential as full training can be provided., Our Rehabilitation Case Managers work from home but regional travel to meet with clients, treatment providers and employers is a large part of the role. They also meet frequently as a team (both virtually and in person) and attend regular training events. A valid driving licence is therefore essential., Strong clinical reasoning skills with a solutions-focussed approach
• Effective communication, report writing style and interpersonal skills
• Excellent organisational and administrative skills with attention to detail
• Confidence with utilising IT software packages
• The ability to work independently and as part of a multidisciplinary team
• Alignment with our company values
  Proclaim Care has an excellent opportunity for an experienced Nurse, Physiotherapist or Occupational Therapist to join our team as a Rehabilitation Case Manager. Part of Proclaim Group, we are a national, award-winning provider of rehabilitation solutions for individuals who have been injured and/or are absent from work., Founded in 2000, Proclaim Group is a market-leading provider of rehabilitation services. We are recognised for our industry expertise and for our compassionate approach that places the wellbeing of our staff, clients and customers at the heart of everything we do., Proclaim Group prides itself on being a great place to work. In our July 2025 staff survey we achieved an average score of 83% across all domains, including: internal communication; understanding of strategy and direction; involvement in company growth and success; fostering a sharing culture; inspiring and supporting staff to do their best work; career progression opportunities and wellbeing support.
• Wellbeing: In addition to the 'Wellbeing Day' mentioned above, employees can access a variety of other wellbeing benefits to support their physical and mental health. These include a private online GP service and an Employee Assistance Programme (EAP) with free confidential counselling and legal and self-help information. We have dedicated Mental Health First Aiders, Menopause Champions and a Health & Wellbeing Forum which runs regular wellbeing-focussed events throughout the year. We also have a voucher scheme enabling staff to access discounts from hundreds of high street stores, health clubs, cinemas, restaurants and more.
  Our comprehensive range of benefits includes:
• Compensation: Our compensation package includes a competitive salary that recognises your skills and experience, optional company credit card, pension scheme with employer contribution, company profit share, and fully covered travel expenses and mileage reimbursement.
• Incentives: We offer re-referral and recruitment incentive schemes, demonstrating our appreciation for your exceptional work and loyalty.
• Work-Life Balance: With 32 days of annual leave inclusive of bank holidays and flexible working opportunities, you'll be able to balance your professional and personal commitments. In addition to your annual leave allowance, you will be entitled to an extra 'Wellbeing Day' - a day off work that you can use to celebrate your birthday or do something to support your wellbeing.
• Flexible Working: We offer flexible working opportunities, allowing you to shape a schedule that aligns with both your role's demands and your personal circumstances. Types of flexible working opportunities available will vary depending on the role but might include altered or compressed working hours and/or working from home.