Regulatory Investigations Advisor

Pertemps; England; Hybrid; GBP 49,000 - 58,000; Full time

Job summary

A major UK water utility company is seeking a Regulatory Investigations Advisor. This pivotal role involves coordinating responses to regulatory requests and supporting internal stakeholders. The ideal candidate will possess solid experience with data, strong communication skills, and the ability to interpret regulatory requirements. This position offers a competitive salary, a hybrid working model, and various employee benefits, aiming to promote transparency and accountability within the organization.

Benefits

Competitive salary up to £58,000 per annum

Annual leave - 26 days holiday, increasing to 30

Performance-related pay plan

Generous pension scheme

Health and wellbeing benefits

Qualifications

• Experience working with data and documentation.
• Strong verbal and written communication skills to explain complex information clearly.
• Ability to understand and interpret regulatory requirements.

Responsibilities

• Liaising with teams across the business for regulatory requests.
• Coordinating responses and planning technical input for ad-hoc information requests.
• Supporting development of consistent processes in the Regulatory Investigations team.

Skills

Experience working with data and documentation

Strong verbal and written communication skills

Ability to understand and interpret regulatory requirements

Confidence applying skills to complex areas

Job description

At Thames Water, we serve 16 million customers across London and the Thames Valley, supplying 2.6 billion litres of water every day through 32,000km of pipes. We deliver life’s essential service so our customers, communities and the environment can thrive.

We are looking for a Regulatory Investigations Advisor. This is a high-profile role with real impact, contributing directly to our turnaround priorities. Working within the Regulatory Investigations team, you’ll coordinate responses to regulatory requests, support internal stakeholders, and help promote a strong culture of transparency and accountability across Thames Water.

What you’ll be doing as a Regulatory Investigations Advisor

• Liaising with teams across the business (including Asset, Operations and Capital Delivery) to gather documentation and data for formal regulatory requests for information
• Taking ownership of ad-hoc and smaller-scale information requests, planning responses and coordinating technical input
• Reviewing and interrogating data, presenting it clearly and effectively for non-technical audiences where required
• Supporting the development of consistent processes and ways of working within the Regulatory Investigations team
• Keeping internal stakeholders informed of emerging risks and supporting updates to senior leaders
• Helping to promote understanding and awareness of regulatory issues across the business
• Building effective working relationships with regulators such as Ofwat, the Environment Agency and the Drinking Water Inspectorate

Base location: Hybrid - Clearwater Court, Reading

Working pattern: 36 Hours, Monday to Friday

What you should bring to the role

Essential:

• Experience working with data and documentation
• Confidence applying your skills and experience to unfamiliar or complex areas of the business (e.g. water, wastewater, retail or finance)
• Ability to understand and interpret regulatory requirements
• Strong verbal and written communication skills, with the ability to explain complex information clearly

Desirable:

• Previous experience working in a regulatory or regulated environment, specifically within the water industry

What’s in it for you?

• Competitive salary up to £58,000 per annum, depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.