Registered Manager - Supported Housing

Milton Keynes City Council; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local council in Milton Keynes is seeking a Registered Manager to oversee three supported housing schemes. The role involves ensuring compliance with CQC regulations while leading and managing dispersed teams. Candidates must have a Level 5 Diploma in Leadership and Management in Adult Care, experience managing CQC-registered services, and strong leadership abilities. This position offers an opportunity to shape vital services while making a lasting impact on vulnerable residents.

Benefits

28 days annual leave plus bank holidays

Excellent pension scheme

Family friendly policies

Employee benefits programme

Salary sacrifice car scheme

Discount programme through Blue Light Card

Qualifications

• Demonstrable experience managing CQC-registered health and social care services.
• Thorough understanding of the Care Act 2014, safeguarding, and regulatory compliance.
• Exceptional leadership skills with proven ability to motivate teams.

Responsibilities

• Take overall responsibility for three CQC-registered supported housing services.
• Ensure services operate within statutory requirements and comply with CQC regulations.
• Lead and manage dispersed teams across multiple sites.

Skills

Leadership

Regulatory compliance

Communication

Organizational skills

Problem-solving

Education

Level 5 Diploma in Leadership and Management in Adult Care

Job description

Job Introduction

Milton Keynes City Council operates three supported housing schemes providing 24-hour, CQC-registered domiciliary care to older tenants with dementia, complex health needs, and frailty.

As part of a service transformation, we're introducing a new role that brings these three services under one experienced Registered Manager. This is a unique opportunity to lead and shape a consolidated service, ensuring consistency in operational approaches and the effective delegation of resources to deliver positive outcomes for our tenants.

We're seeking an experienced and collaborative leader who can develop, motivate and inspire teams, while ensuring compliance with all regulatory requirements and promoting independence and wellbeing for those in our care.

Why Join Us?

This is a brilliant opportunity to shape a newly consolidated service and make a lasting impact on the lives of vulnerable residents in Milton Keynes. You'll have the freedom to shape this role and influence how we deliver services for years to come.

Below is a confidential and informal conversation pre-application contact: [e-mail] or [e-mail]

This is a site-based role

Interviews for this role will be held on 20 January

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk

Further information regarding our Supported Housing Schemes can be found here: www.mkcounciljobs.org.uk/supported-housing

Main Responsibility

As Registered Manager, you will:

• Take overall responsibility for three CQC-registered supported housing services for older adults with dementia, frailty, and complex health needs.
• Ensure services operate within statutory requirements and comply with CQC regulations, safeguarding protocols, and the Care Act 2014.
• Lead and manage dispersed teams across multiple sites, ensuring staff are supervised, trained, and appraised to the highest standards.
• Oversee resource management, budgets, and income streams, providing accurate forecasting and reporting.
• Develop and implement service development plans and local action plans, driving continuous improvement through audits and reviews.
• Build strong relationships with internal teams, external partners, tenants, families, and advocates to ensure person-centred care and best outcomes.
• Promote tenancy sustainability and independence through effective service delivery.

The Ideal Candidate

We're looking for someone who:

• Holds (or is working towards) a Level 5 Diploma in Leadership and Management in Adult Care.
• Has demonstrable experience managing CQC-registered health and social care services, ideally across multiple sites.
• Possesses a thorough understanding of the Care Act 2014, safeguarding, and regulatory compliance.
• Is an exceptional leader with proven ability to motivate teams and drive performance.
• Has strong organisational, problem-solving, and communication skills, with the ability to manage competing priorities.
• Is flexible and committed to working across services, including occasional unsociable hours as required.
• Can build effective partnerships and maintain high standards of care and wellbeing for tenants.

To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents.

If you're offered the role, we'll arrange an Enhanced DBS check as part of our pre-employment process (unless you're already registered with the DBS Update Service).

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.