Regional Support Manager

Anchor; Willenhall; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

A leading not-for-profit care provider in the United Kingdom is seeking a Regional Support Manager. This role involves providing vital support to care homes, ensuring compliance with CQC standards and leading teams to deliver exceptional care services. The ideal candidate will have strong leadership skills, a deep understanding of care quality standards, and a passion for delivering outstanding care. This position offers a competitive salary and ample opportunities for professional development.

Benefits

Gym and fitness discounts

Mental health support

Flexible working options

Pension plan

Career progression opportunities

Qualifications

• Experience in leadership roles within the care sector.
• Understanding of CQC essential standards.
• Ability to solve problems under pressure.

Responsibilities

• Support care homes to meet CQC standards.
• Step in as Registered Manager when needed.
• Guide and develop Home Managers.
• Ensure safety and wellbeing of residents.
• Implement improvements in care delivery.

Skills

Natural Leader

CQC Knowledge

Problem Solver

Organised & Strategic

Caring

Job description

Title : Regional Support Manager

Location : Regular travel across Birmingham and surrounding counties

Hours : 37.5 per week

Salary : £49,116 per annum + £5,800 car allowance

Be the Driving Force Behind Outstanding Care – Join us as Regional Support Manager!

Are you passionate about making a real difference in care? Do you thrive when leading teams and turning challenges into opportunities? Join us at Anchor as Regional Support Manager!

In this dynamic role, you’ll provide vital support to our care homes, empowering Home Managers and the wider care team to deliver outstanding care services. This is your chance to lead, inspire, and create positive change across a thriving region.

What does it mean to be an Anchor Regional Support Manager?

• Champion Outstanding Care : Supporting care homes to meet and exceed CQC standards, ensuring every resident experiences safe, dignified, and personalised care. Proactively identifying risk and driving positive change.
• Leading with Confidence : Step in as Registered Manager when required, providing confident leadership to ensure seamless care delivery.
• Support & Develop Leaders : Offering guidance and support to Home Managers throughout their induction and beyond, helping them build confidence and develop their leadership skills.
• Keeping People Safe : Create a safe, caring environment by spotting concerns early and taking timely action. Respond effectively to safeguarding issues and collaborate with relevant teams to prioritise residents’ wellbeing.
• Support Quality & Improvement : Partner with care home teams to embed high standards, lead on service reviews, and implement lasting improvements across operations, compliance and care delivery.
• Collaborate Across Teams & Partners : Work closely with District Managers, Home Managers, and internal support teams to deliver consistent, high quality care. Build strong relationships with external professionals, regulators and community organisations to ensure joined‑up support and continuous improvement.

Who are we looking for?

• A Natural Leader : You motivate, coach, and inspire your teams with empathy and confidence.
• CQC Knowledge : You understand CQC essential standards inside‑out and know how to implement them practically.
• Problem Solver : You’re calm under pressure and skilled at troubleshooting, delivering solutions that improve care and service delivery.
• Organised & Strategic : You manage your time and priorities with ease, making sound, data‑driven decisions.
• Caring : You understand the needs of older people and are committed to providing exceptional care.

Ready to start your next challenge at Anchor? Apply today!

Anchor – a great place to work

Anchor is England’s largest not‑for‑profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not‑for‑profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be a part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes