Regional Support Manager

Avery Healthcare Group Ltd.; Birmingham; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading elderly care provider in Birmingham seeks a warm, enthusiastic Regional Support Manager. The role requires strong leadership skills, a clinical background, and a commitment to delivering exceptional care across multiple care homes. Ideal candidates will have at least 3 years of care home management experience and a passion for improvement. Join a community that values compassion, respect, and excellence in elderly care.

Benefits

Excellent benefits

Supportive, inclusive culture

Opportunities for professional growth and development

Qualifications

• A current NMC pin and Registered Nurse qualification.
• At least 3 years experience in a care home management role.
• 5 years experience working with elderly care clients.
• Proven ability to lead teams and support staff development.
• NVQ Level 5 or equivalent in Care for Care Homes.

Responsibilities

• Provide focused support to key homes, ensuring compliance and high standards of care.
• Support Home Managers in achieving centres of excellence with CQC.
• Identify areas for improvement and recommend solutions.
• Interpret performance data and quality indicators to inform strategic decisions.

Skills

Leadership skills

Supportive

Clinical background

Ability to deliver exceptional care

Education

Registered Nurse qualification

NVQ Level 5 or equivalent in Care for Care Homes

Job description

Avery Healthcare is one of the UK's leading providers of luxury elderly care. With over 100 homes and growing, they are committed to creating enriching experiences for both residents and team members. The role of Regional Support Manager is a key player in driving quality, compliance, and continuous improvement across the region.

Main duties of the job

As Regional Support Manager, you'll work closely with the Regional Director to oversee a group of care homes, ensuring they meet performance targets and operate efficiently. Your responsibilities will include providing focused support to key homes, ensuring compliance and high standards of care, supporting Home Managers in achieving centres of excellence with CQC, identifying areas for improvement and recommending solutions, and interpreting performance data and quality indicators to inform strategic decisions.

About us

Avery Healthcare is one of the UK's leading providers of luxury elderly care. With over 100 homes and growing, they are committed to creating enriching experiences for both residents and team members. Their vision - "creating meaningful lives together" - guides everything they do.

Job responsibilities

Package Description:

At Avery Healthcare, we're passionate about supporting the incredible people who care for our residents. We understand the dedication it takes, and we're here to champion your efforts, celebrate your successes, and help you thrive.

When you join Avery, you're not just taking on a role—you are becoming part of a community that values compassion, respect, and excellence. Every day, you'll make a real difference in the lives of our residents, while growing your own career in a nurturing, forward-thinking environment.

We're currently looking for a warm, enthusiastic, and experienced Regional Support Manager to join our award-winning team. If you're ready to lead with heart and drive positive change across our homes, we'd love to hear from you.

About the role

As Regional Support Manager, you'll work closely with the Regional Director to oversee a group of care homes, ensuring they meet performance targets and operate efficiently. You’ll be a key player in driving quality, compliance, and continuous improvement across the region.

Your responsibilities will include:

• Providing focused support to key homes, ensuring compliance and high standards of care
• Support Home Managers in achieving centres of excellence with CQC
• Identifying areas for improvement and recommending solutions in collaboration with the Regional Director
• Interpreting performance data and quality indicators to inform strategic decisions

Job description

Job responsibilities (continued)

Package Description:

At Avery Healthcare, we're passionate about supporting the incredible people who care for our residents. We understand the dedication it takes, and we're here to champion your efforts, celebrate your successes, and help you thrive.

When you join Avery, you're not just taking on a role—you are becoming part of a community that values compassion, respect, and excellence. Every day, you'll make a real difference in the lives of our residents, while growing your own career in a nurturing, forward-thinking environment.

We're currently looking for a warm, enthusiastic, and experienced Regional Support Manager to join our award-winning team. If you're ready to lead with heart and drive positive change across our homes, we'd love to hear from you.

About the role

As Regional Support Manager, you'll work closely with the Regional Director to oversee a group of care homes, ensuring they meet performance targets and operate efficiently. You'll be a key player in driving quality, compliance, and continuous improvement across the region.

Your responsibilities will include:

• Providing focused support to key homes, ensuring compliance and high standards of care
• Support Home Managers in achieving centres of excellence with CQC
• Identifying areas for improvement and recommending solutions in collaboration with the Regional Director
• Interpreting performance data and quality indicators to inform strategic decisions

ABOUT YOU

You'll embody our core values caring, supportive, honest, respectful, and accountable in everything you do. We're looking for someone with strong leadership skills, a clinical background, and a passion for delivering exceptional care.

You'll need to have:

• A current NMC pin and Registered Nurse qualification
• At least 3 years experience in a care home management role
• 5 years experience working with elderly care clients
• Proven ability to lead teams and support staff development
• NVQ Level 5 or equivalent in Care for Care Homes

Why Avery?

Avery Healthcare is one of the UK\'s leading providers of luxury elderly care. With over 100 homes and growing, we're committed to creating enriching experiences for both residents and team members. Our vision creating meaningful lives together guides everything we do.

We offer:

• Excellent benefits
• A supportive, inclusive culture
• Opportunities for professional growth and development
• A chance to be part of a team that truly values your contribution

Please note: This role requires a DBS check (covered by Avery Healthcare) and proof of eligibility to work in the UK is required

Ready to take the next step in your career with a company that cares as much as you do? Apply today and help us shape the future of care.

Person Specification

Qualifications

• You'll need to have a current NMC pin and Registered Nurse qualification, at least 3 years' experience in a care home management role, 5 years' experience working with elderly care clients, proven ability to lead teams and support staff development, and NVQ Level 5 or equivalent in Care for Care Homes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.