Regional Operations Manager Supported Housing

Candidate Source; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An organization in supported accommodation is seeking a Regional Operations Manager to oversee daily operations, influence service standards, and lead a team across several sites. The ideal candidate will have significant experience in supported housing and knowledge of compliance and financial management. Join a role that makes a meaningful impact on tenant support and service delivery.

Qualifications

• Previous experience leading supported housing or social care services across multiple sites.
• Strong knowledge of compliance, safeguarding, housing law and tenancy management.
• Practical understanding of rent processes, Housing Benefit and Universal Credit.

Responsibilities

• Overseeing daily operations and service standards across a large portfolio of supported units.
• Supporting Team Leaders and Housing Support Officers in caseload planning and service delivery.
• Monitoring tenancy management and performance reporting.

Skills

Leadership in supported housing

Compliance knowledge

Stakeholder engagement

Financial data interpretation

Job description

If youre ready to take on a role that shapes the standard of supported accommodation across a wide and fast-growing portfolio, this Regional Operations Manager position puts you right at the centre of meaningful impact. Youll be driving service quality, strengthening operational systems, and ensuring tenants get the consistent, person‑centred support they deserve.

Whats in it for you

• A chance to influence how supported accommodation services scale and develop
• Real scope to modernise systems, tech and operational processes
• A key role in improving outcomes for tenants across a large regional footprint
• The autonomy to shape service delivery, quality, compliance and performance
• The opportunity to lead and develop a dispersed team in a highly purposeful environment

What youll be getting stuck into as a Regional Operations Manager

• Overseeing daily operations and service standards across a large portfolio of supported units
• Embedding scalable systems for compliance, risk, property oversight and data quality
• Supporting Team Leaders and Housing Support Officers in caseload planning and service delivery
• Monitoring tenancy management, rent collection processes and performance reporting
• Building strong working relationships with local authorities, partners and community organisations
• Driving continuous improvement through technology-enabled reporting and insight

What youll bring to the table as a Regional Operations Manager

• Previous experience leading supported housing or social care services across multiple sites
• Strong knowledge of compliance, safeguarding, housing law and tenancy management
• Practical understanding of rent processes, Housing Benefit and Universal Credit
• Extensive experience managing operational budgets and interpreting financial data
• Confident stakeholder engagement skills across public‑sector and community partners

If this Regional Operations Manager

Supported Housing role sounds like the next step youve been waiting for, apply today and take the lead in shaping high-quality, impactful housing services.