Regional Operations Manager

Everi, Inc.; Morley; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent logistics company in the UK is seeking an experienced leader to take operational and budget responsibility for managing a safe and efficient operation across the region. The ideal candidate will have extensive experience in the UK logistics market and a proven track record in senior operational roles. Responsibilities include operational leadership, compliance assurance, resource planning, and supporting business development. Join a company committed to diversity and inclusion, where everyone is valued.

Benefits

At least 28 days of annual leave

Career Progression

Access to flexible perks including shopping vouchers, insurance, and healthcare

Qualifications

• Extensive experience of the UK Logistics, Parcels and Mail market.
• At least 8 years relevant experience in senior operational roles.
• Excellent knowledge of the UK parcels / mail / logistics delivery market.

Responsibilities

• Take operational leadership and budget responsibility for the Area.
• Ensure compliance with company regulations & local obligations.
• Manage resource planning and team performance.
• Support business development and account management.
• Leverage HR processes to support team growth.

Skills

Operational leadership

Budget management

Team development

Risk analysis

Cost control

Job description

You will take operational leadership and budget responsibility for managing a safe and efficient operation across a geographical region of the UK. You will focus on service provision and operating cost management through effective management of assets, people, and contractors. You will develop the site management teams within the region, supporting the Regional Director(s) and, as part of the Network Leadership Team, execute the overall operational objectives set by the Executive SMT. You will also interact with all support functions and assist the Commercial Team to develop and gain new business as appropriate.

Key Role Responsibilities

• Takes operational leadership and budget responsibility for managing a safe and efficient operation for the Area. Builds management team to exercise appropriate controls of all operational Pickup & Delivery (PuD) activity
• Responsible for the overall annual performance of the operation within the area, including achievement of agreed internal and customer KPIs, delivering operation budget and other internal KPIs (e.g. safety, operational, employee related etc.). Ensure all sites within the Area monitor & achieve all internal audits. Ensure all corporate sites in the Area have a formal meeting to discuss cost, service, staff, etc. AOB
• Ensures the operation complies with company regulations & local statutory obligations & legislation regarding Safety, Health & Quality. Analyses and understands risks and takes action/ensures measures are put in place to reduce or eliminate them
• Manage the overall approach to resource planning and management, ensuring that processes are in place, teams are recruited, assessed, trained and resources are planned to meet the forecasted volume and managed to achieve optimum performance
• Support development of overall Operations plan and ensure execution of plan
• Establishes effective cost control mechanisms to ensure delivery of overall cost budget for the area
• Support business development / account management on contractual and commercial issues and customer renewal planning. Define, agree, and implement relevant actions to close gaps that have been identified
• Ensure timely reporting processes are in place and corrective actions are taken for performance deviation(s) against the annual plan.
• Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in the operation
• Leverage HR processes and tools to encourage and support the growth and development of individuals
• Responsibility for recruiting and developing team and managing performance within local guidelines, with resource support as appropriate

What We Can Offer You

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Career Progression
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

Extensive experience of the UK Logistics, Parcels and Mail market; extensive experience in senior operational leadership roles.

Qualifications

• At least 8 years relevant experience.
• Manages and leads teams through expertise in most or all areas within operations.
• Excellent knowledge of the UK parcels / mail / logistics delivery market.
• CPC licence preferred, but not essential.

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.