Regional Logistics Operations Manager

PlayStation; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in entertainment seeks a Regional Logistics Operations Manager to manage logistics operations across EMEA. You will coordinate transportation, optimize plans, and ensure smooth operations for inbound and outbound flows. This role requires 5+ years of logistics experience and knowledge of ERP systems. Benefits include a discretionary bonus, hybrid working, and private medical insurance. Join a dynamic team that embraces diversity and encourages all applicants.

Benefits

Discretionary bonus opportunity

Hybrid Working

Private Medical Insurance

25 days holiday per year

On Site Gym

Qualifications

• 5+ years of experience in Logistics, Transportation, 3PL management, or Fulfilment Operations.
• Experience with ERP systems like SAP and transportation management systems.
• Ability to manage operational relationships and enhance service performance.

Responsibilities

• Lead and support regional logistics operations across EMEA.
• Collaborate with internal teams and external partners.
• Manage relationships with logistics service providers and handle exceptions.

Skills

Logistics Management

Transportation Knowledge

Collaboration

Issue Resolution

Education

BS/BA or equivalent

Tools

SAP GUI

TMS

Job description

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation.

Role Overview

As the Regional Logistics Operations Manager, you will be joining PlayStations Global Supply Chain Organization within the Global Logistics Operations group. In this role, you will have the opportunity to build a comprehensive understanding of PlayStation’s Logistics & Supply Chain operations in the EMEA.

This highly operational role requires the ability to interact with key Logistics Partners and services to deliver support that improves the fulfillment capabilities of the supply chain in alignment with the production & sales plans.

What You’ll Be Doing

In this role, you will lead and support complex regional logistics operations across EMEA, enabling the seamless inbound flow of goods to production and distribution facilities and the outbound delivery to both B2B and B2C customers. You will work closely with internal teams and external partners to ensure transportation plans are robust, responsive, and consistently delivered.

Responsibilities

• Act as the regional point of contact for Logistics Operations, partnering with B2C and B2B teams and external service providers across EMEA
• Lead day‑to‑day operational oversight of inbound and outbound transportation across road, sea, air, and multi‑modal networks, supporting global movements
• Collaborate with Sales Operations, Warehousing, Planning, and Security to develop, optimise, and deliver effective transportation plans
• Manage operational relationships with Logistics Service Providers and Managed Service Providers, ensuring service performance, capacity alignment, and support for NPI and high‑risk activities
• Own exception management and Track & Trace activities, driving rapid issue resolution and clear communication to collaborators
• Proactively plan carrier capacity and volumes, monitoring execution and adapting quickly to changes in demand or operational risk
• Use global logistics systems to monitor SLAs, ensure process compliance, and maintain visibility across the regional logistics network

What We’re Looking For:

• 5+ years of experience in Logistics, Transportation, 3PL management, or Fulfilment Operations
• General knowledge of all forms of transportation, with a main focus on Sea, Road, and Air both inbound and outbound from APAC, EMEA, and the Americas
• Experience working with transportation providers and 3PL/4PL logistics models on behalf of an EMEA‑wide business
• General knowledge of Logistics Operations best‑practices within consumer‑packaged good industry or video game industry is a plus
• Working experience using an ERP system (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP)
• Working experience using and interacting with a TMS
• BS/BA or equivalent combination of education and experience. Experience of Lean a plus.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.