Regional Customer Relationship & Occupancy Manager

Barchester Healthcare; Salisbury; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Competitive commission

Car allowance

Discounts

Wellbeing support

Job summary

Barchester is seeking a Regional Customer Relationship Manager to drive occupancy across its care homes in the region. You will lead sales activities, nurture relationships with potential residents and families, and collaborate with marketing to generate enquiries and conversions.

The role offers a competitive salary with commission and a car allowance, plus wellbeing support and development opportunities within a supportive management team.

Qualifications

• Proven sales experience and ability to grow occupancy.
• CRM/data analysis skills to inform actions and outcomes.
• Strong interpersonal and communication skills.

Responsibilities

• Manage enquiries to improve conversion rates and occupancy targets.
• Network within the local community to raise the home profile and generate enquiries.
• Support local marketing activities to generate enquiries, drive conversions and increase occupancy.
• Identify opportunities to improve sales and marketing performance.

Skills

Sales experience

CRM experience

Data analysis

Interpersonal skills

Target driven

Tools

Salesforce

CRM software

Microsoft Office

Job description

Barchester is seeking a Regional Customer Relationship Manager to drive occupancy across its care homes in the region. You will lead sales activities, nurture relationships with potential residents and families, and collaborate with marketing to generate enquiries and conversions.

The role offers a competitive salary with commission and a car allowance, plus wellbeing support and development opportunities within a supportive management team.