Regional Care Home Relationship & Occupancy Manager

Barchester Healthcare; United Kingdom; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Attritive salary, commission structure

Discounts on retail and leisure

Wellbeing support and Best Doctors

Opportunities for progression

Job summary

Barchester is recruiting a Regional Customer Relationship Manager for the Cambridge region. You will drive occupancy by converting enquiries, building relationships with prospective residents, relatives and local partners, and supporting marketing activities.

We seek a professional with sales/marketing acumen, CRM experience, and a proactive, data-driven approach. The role offers a competitive commission, a supportive team, and progression opportunities.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Experience analysing data on Salesforce or similar CRM.
• Self-motivated and target-driven.
• Excellent interpersonal and professional qualities.
• Proficient in Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Represent Barchester and the home in a friendly, professional manner.
• Manage all sales activity for the home.
• Talk to prospective residents by phone and conduct welcoming tours of the home.
• Engage with residents and relatives to understand needs.
• Respond to sales enquiries and generate leads.
• Maintain a contacts database.

Skills

Sales experience

CRM (Salesforce)

Self-motivated

Interpersonal skills

MS Office (Excel/PowerPoint)

Full UK driving licence

Tools

Salesforce CRM

Job description

Barchester is recruiting a Regional Customer Relationship Manager for the Cambridge region. You will drive occupancy by converting enquiries, building relationships with prospective residents, relatives and local partners, and supporting marketing activities.

We seek a professional with sales/marketing acumen, CRM experience, and a proactive, data-driven approach. The role offers a competitive commission, a supportive team, and progression opportunities.