Regional Care Occupancy & Relationship Manager

Barchester Healthcare; Fontwell; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Commission

Discounts

Wellbeing support

Best Doctors Service

Career development

Job summary

Barchester Healthcare is recruiting a Regional Customer Relationship Manager to join our division across the UK. The role focuses on supporting the region to increase occupancy for first-class care homes.

You will work with an experienced management team to ensure outstanding resident care. We value a professional sales background with CRM data capabilities, a self-motivated and target-driven approach, and strong communication skills.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM.
• Self-motivated and target driven.
• Interpersonal and professional qualities.
• Proficient in Microsoft Excel/PowerPoint.

Responsibilities

• Managing enquiries to improve conversion rates and achieve occupancy targets.
• Excellent communication skills.
• Networking within the local community to raise the home profile and generate enquiries.
• Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
• Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience

Marketing experience

CRM analytics

Interpersonal skills

Microsoft Office

Tools

Salesforce

CRM software

Job description

Barchester Healthcare is recruiting a Regional Customer Relationship Manager to join our division across the UK. The role focuses on supporting the region to increase occupancy for first-class care homes.

You will work with an experienced management team to ensure outstanding resident care. We value a professional sales background with CRM data capabilities, a self-motivated and target-driven approach, and strong communication skills.