Regional Care Occupancy & Relationship Manager

Barchester Healthcare Homes Limited; Chichester; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Competitive commission

Retail & leisure discounts

Wellbeing support

Development opportunities

Job summary

Barchester Healthcare Homes Limited is seeking a Regional Customer Relationship Manager to lead sales efforts across our region and help increase occupancy in our care homes. You will work closely with a supportive management team to drive first-class care home occupancy and revenue.

In this role you will build relationships in the local community, handle inquiries, provide informative home tours, and collaborate with marketing to convert prospects into residents while maintaining professional

Qualifications

• Proven sales and marketing experience; healthcare experience preferred but not essential.
• Ability to analyse data on Salesforce or similar CRM application.
• Self-motivated and target driven.
• Strong interpersonal and professional qualities.
• Proficient with Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Managing enquiries to improve the conversion rates and achieve occupancy targets.
• Excellent communication skills.
• Networking within the local community to raise the profile of the home and generate enquiries.
• Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy.
• Identifying opportunities to improve sales and marketing performance.

Skills

Sales experience

CRM data analysis

MS Office

Interpersonal skills

Target driven

Tools

Salesforce CRM

Job description

Barchester Healthcare Homes Limited is seeking a Regional Customer Relationship Manager to lead sales efforts across our region and help increase occupancy in our care homes. You will work closely with a supportive management team to drive first-class care home occupancy and revenue.

In this role you will build relationships in the local community, handle inquiries, provide informative home tours, and collaborate with marketing to convert prospects into residents while maintaining professional