Regional Care Home Sales & Relationship Manager

Barchester Healthcare Homes Limited; Bedlington; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Attritive salary

Competitive commission structure

Car allowance

Discounts (retail & leisure)

Wellbeing support & Best Doctors

Job summary

Barchester Healthcare Homes Limited is seeking a Regional Customer Relationship Manager to join our team and drive occupancy across the region. You will work with a strong management team to convert enquiries and deliver high-quality care home experiences.

The role requires proven sales and marketing experience, CRM familiarity, and a customer-focused approach. A UK driving licence and proficiency in MS Office are essential for success in this position.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data in CRM systems.
• Self-motivated and target-driven.
• Strong interpersonal and professional qualities.
• Confident user of Microsoft Office (Excel/PowerPoint).
• Hold a full UK driving licence.

Responsibilities

• Manage enquiries to improve occupancy targets.
• Communicate effectively with residents, relatives and partners.
• Network within the local community to generate enquiries.
• Support marketing activities to drive enquiries and occupancy.
• Identify opportunities to improve sales and marketing performance.

Skills

Sales experience

Marketing experience

CRM experience (Salesforce)

MS Office proficiency

Full UK driving licence

Tools

Salesforce

Job description

Barchester Healthcare Homes Limited is seeking a Regional Customer Relationship Manager to join our team and drive occupancy across the region. You will work with a strong management team to convert enquiries and deliver high-quality care home experiences.

The role requires proven sales and marketing experience, CRM familiarity, and a customer-focused approach. A UK driving licence and proficiency in MS Office are essential for success in this position.