Referral and Assessment Manager

Caretech; Uxbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care service provider is seeking a Referral & Assessment Manager to manage referrals and assessments across supported living and residential services. The role requires a professional background in Health & Social Care, experience with local authorities, and strong relationship-building skills. This position offers a competitive salary of £42,000 per annum plus a car allowance, and the opportunity to contribute to high-quality care services in the community.

Benefits

Competitive salary

Car allowance

Opportunity for career development

Qualifications

• Experience working with local authorities, commissioners, or funding bodies.
• Proven experience in completing detailed assessments and securing placements.

Responsibilities

• Drive occupancy by managing and converting referrals.
• Follow up and manage new enquiries in a timely manner.
• Complete robust, person-centred client assessments.
• Build relationships with care managers and funders.
• Support tender submissions and new business development.

Skills

Strong relationship-building skills

Communication skills

Organisational skills

Confidence using Microsoft Office

Education

Professional background in Health & Social Care

Job description

Referral & Assessment Manager

Locations: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire

Salary: £42,000 per annum + Car Allowance

Reporting to: Performance Director

Key Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services
• Follow up and manage new enquiries in a timely and professional manner
• Complete robust, person-centred client assessments
• Build strong relationships with commissioners, care managers, funders, families, and external professionals
• Coordinate and attend service visits, ensuring a high-quality experience for all visitors
• Work closely with home managers to ensure services are presented to the highest standard
• Support tender submissions and new business development activity
• Maintain accurate marketing and referral databases
• Produce timely reports, statistics, and performance information
• Support and deliver promotional events, service launches, and regional/national exhibitions
• Achieve agreed KPIs and divisional targets

About You

You will be a confident, professional individual with strong commercial awareness and a passion for delivering high‑quality care.

Essential

• A professional background in Health & Social Care
• Experience working with local authorities, commissioners, or funding bodies
• Proven experience in completing detailed assessments and securing placements
• Strong relationship‑building, communication, and organisational skills
• Confidence using Microsoft Office and business systems

Desirable

• Strong knowledge of the health and social care market
• Understanding of complex needs, diagnoses, and regulatory standards
• Marketing or business development experience in care services

Why Join Us?

We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high‑quality services that make a real difference to people’s lives.

If you are ambitious, people‑focused, and commercially driven, we would love to hear from you.

Apply now to be part of a growing, values‑driven organisation.