Recruitment and Values Coach

Chilled Pubs; Quarndon; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A hospitality group in the United Kingdom is seeking a Recruitment & Values Coach to enhance their hiring process. You will provide hands-on interview support for managers, ensuring a positive experience for candidates. Key responsibilities include running interviews, coaching managers, and representing the company at events. The ideal candidate will have experience in interviews and coaching with a focus on creating a warm environment. This role involves travel between pub locations and requires a full UK driving license.

Qualifications

• Experience running engaging interviews.
• Warm and articulate communicator.
• Coaching experience and ability to give feedback.

Responsibilities

• Run Chilled Interviews alongside managers.
• Coach managers with constructive feedback.
• Attend careers fairs and support recruitment tasks.

Skills

Engaging interview delivery

Honest communication

Coaching skills

Empathy in difficult conversations

Multitasking recruitment priorities

Candidate experience focus

Job description

Recruitment & Values Coach

💛 Humble. Hungry. People Smart.

If you believe great teams start with great people, you’re in the right place.

We’re looking for someone who truly understands what makes Chilled Pubs special — and can bring that magic to life in every interview, with every candidate. We’re proudly values-first when it comes to hiring. As our Recruitment & Values Coach, you’ll be the warm, friendly face of Chilled Pubs, giving future teammates an unforgettable first impression.

You’ll sit alongside our line managers in every interview, guiding the flow, delivering honest-but-warm outcome calls, and making sure our recruitment experience feels as good as our pubs do.

You’ll also help raise leadership standards across the business — coaching managers, building their interviewing confidence, and helping them make consistently great people decisions.

This role is predominantly Monday to Friday, with occasional evenings and weekends where needed.

A full UK driving licence is essential as you’ll be travelling between pubs.

Key Responsibilities

Interview Delivery

• Run Chilled Interviews side-by-side with our managers
• Set the tone — warm, values-led, relaxed, confident 😌
• Help managers ask great questions & make great values-based decisions
• Make sure every candidate feels the Chilled culture 💛
• Deliver honest, kind, encouraging outcome calls (successful or not) 📞

Coaching

• Coach managers before, during & after interviews with friendly, constructive feedback
• Build their confidence in questioning, listening & decision-making
• Support their wider people-leadership capability 🌱
• Help create and refine future Chilled Interview Training modules 🎓

Recruitment Support

• Attend careers fairs, hospitality events & school/uni visits 🎪
• Support the Recruitment Manager with key recruitment tasks
• Keep communication timely and ensure a brilliant candidate experience ⭐

  What Amazing Looks Like

  • You bring warmth, ease and fun into conversations 😄
  • People instantly relax around you
  • You’re a natural coach — patient, confident, curious 🧠
  • You read people well and ask simple-but-smart questions
  • You’re kind but firm — high bar, lovely delivery 🎯
  • You’re organised, reliable, and happy travelling between pubs 🚙
  • You genuinely love helping others grow 💛

  Skills & Experience We’d Love

  • Experience running engaging interviews
  • Warm, articulate, honest communicator 🗨️
  • Coaching experience & confidence giving feedback to managers at all levels
  • Able to handle difficult conversations with empathy 🤍
  • Comfortable juggling multiple recruitment priorities at pace ⚡
  • Obsessed with giving candidates and new starters a brilliant experience 🌈