Recovery Worker - Gleadless and Heeley

NHS; Sheffield; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading mental health service provider in Sheffield is seeking Recovery Workers to join their new mental health service. The role involves providing high-quality support to individuals facing mental health challenges, stepping into team lead roles, and collaborating with partners. The successful candidates will have excellent communication skills, relevant qualifications, and experience in social care. Flexible working hours are available, and the position offers competitive salaries and benefits.

Benefits

25 days annual leave

Enhanced Occupational Sick pay

Access to workplace pension scheme

Wellbeing resources

Qualifications

• Experience in a social care setting or lived experience.
• Ability to coordinate services to meet individual needs.
• Experience working in a recovery setting or coaching role.

Responsibilities

• Provide recovery-focused support to individuals with mental health needs.
• Step up to Team Manager role in their absence.
• Maintain accurate records and participate in monitoring service requirements.

Skills

Communication skills

Experience with mental health needs

Teamwork

Emotional intelligence

Education

NVQ Level 2 in Health & Social Care

Level 3 Qualification in Health & Social Care

Level 3 Coaching Qualification

Job description

We have an exciting opportunity for Recovery Workers to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non‑clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy.

Main duties of the job

• Step up on request to Team Manager role in a Team Manager's absence
• Ensure that recovery goals identified using MHM Support Planning and outcome tools are met
• Encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health
• Increase choice and involvement of service users through access to peer support and through volunteering opportunities
• Empower individuals to identify and overcome obstacles to success in a achieving their self‑determined goals engendering self‑belief
• Record and feedback to clients about their progress and achievements and to identify further goals which help them achieve their aspirations
• Work with a range of partners and external agencies to ensure clients benefit from personalised and joined‑up support
• Work as a team member, sharing information and supporting colleagues, peer workers/volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service
• Participate in the monitoring requirements of the service by providing statistical and qualitative information on activities, success stories and outcomes achieved
• Maintain accurate records as required by policies and procedures, using appropriate paper and electronic systems
• Maintain timely, accurate details of clients' service and support activities and outcomes achieved

About us

Mental Health Matters is a national charity that provides innovative and life‑changing mental health support for both individuals and communities. We offer a diverse range of services, and each person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce that will make a positive impact on our communities.

Hours of work

Multiple positions available – both full time and part time. Flexible including evenings and weekends and occasional nights – bank casual hours available.

Salary

£25,958.40 progression to £28,622.40 Pro Rota

Location

Sheffield

Job responsibilities

We are looking for experienced mental health crisis workers who can provide high quality, recovery focussed support to people who have a range of mental health needs. You will need to be a good team player, an advocate for good mental health, able to work shifts including evenings and weekends and occasional nights. The successful candidate will have good communication skills, experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, and exceptional emotional intelligence.

What we offer you

Competitive salaries, with an annual pay review process; 25 days Annual leave, increasing with length of service, plus bank holidays; Enhanced Occupational Sick pay; Access to our workplace pension scheme; Family friendly and flexible working arrangements; Access to our Wellbeing Offer – including EAP, Virtual GP service and wellbeing resources; Life Assurance and Free Will writing service; Blue Light Card and Charity Workers discounts; Access to Tickets for Good; Employee recognition and celebration schemes; A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations.

How to Apply

We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

Person Specification

Qualifications

• NVQ Level 2 in Health & Social Care (or equivalent or higher)
• Level 3 Qualification in Health & Social Care or equivalent
• Level 3 Coaching Qualification

Experience

• Experience of working in a social care setting or able to demonstrate a lived experience
• Experience of identifying and co‑ordinating a range of services to meet individual needs
• Experience of working in a recovery setting or a coaching role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mental Health Matters

Address

Holy Trinity Church, St Mary's Avenue, Dane Valley, Margate, CT9 3TN