Receptionist - Reading, Berkshire

Signature Senior Lifestyle; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury care provider in Reading, Berkshire is seeking a diligent Receptionist to welcome visitors and manage administrative duties in a dynamic front-of-house role. Responsibilities include answering calls, organizing staff schedules, and maintaining a tidy reception area. The ideal candidate is IT literate, comes with switchboard experience, and possesses excellent communication skills. Join a company committed to providing exceptional care and fostering your professional growth.

Benefits

Up to 30 days annual leave

Workplace pension

Free meals for shifts over 6 hours

Ongoing career training and development

Employee Assistance Programme

Qualifications

• Previous switchboard experience.
• Experience handling client complaints.
• Ability to stay organized and proactive.

Responsibilities

• Welcome visitors and check their identity.
• Answer phone calls and manage emails.
• Organize staff lunch rotas and manage post.

Skills

Friendly and welcoming demeanor

IT literacy (MS Office)

Professional phone manner

Problem-solving skills

Excellent communication skills

Job description

Receptionist - Reading, Berkshire

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Caversham.

What Signature Offer

• From £12.60 per hour
• Shift times : 07 : 30am-20 : 00pm, 07 : 30am-14 : 00pm or 14.00pm-20.00pm .
• Alternate weekends required.
• Part time day shifts
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Reading nearest train station
• Walking - 1.5 miles from nearest train station

Your Role at Signature

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

What we’re looking for

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.