Receptionist - Part Time

Hallmark Care Homes; Bilton; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading care home provider is seeking a Receptionist to ensure a friendly and professional environment at their Bilton location. This role involves greeting visitors, managing mail, and assisting with administrative tasks. Ideal candidates will have reception experience and a commitment to customer service. Benefit from excellent career progression and a supportive work environment.

Benefits

Pension

Life assurance

Career growth opportunities

Employee rewards scheme

Work-life balance

Qualifications

• Experience working in a reception role.
• Ability to create a welcoming atmosphere.
• Good organizational and administrative skills.

Responsibilities

• Greeting visitors warmly and efficiently.
• Assisting with administrative tasks.
• Managing mail for residents.
• Coordinating training and development opportunities.

Skills

Outstanding customer service

Ethical decision-making

Team collaboration

Job description

Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist at Angmering Grange. In this role, you'll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.

Responsibilities

• Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
• Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
• Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
• Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.

Who You Are

• Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
• Ethical: You do things the right way, living by our Charter and values.
• Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.

What to Expect

At Hallmark Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. As a family-run provider with 22 care homes across the UK, we believe in nurturing relationships and creating a warm and welcoming environment for our residents. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.

Benefits

• Values-Driven Company: Work with a company that values people as its greatest asset.
• Career Growth: Benefit from industry-leading training and development opportunities, with excellent career progression.
• Outstanding Benefits: Enjoy a range of benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Access our rewards and discount scheme – Hallmark Rewards.
• Work-Life Balance: Experience a healthy work-life balance with structured shift patterns.

Rewards Package

• Referral and Reward Scheme: Earn up to £250 per referral through our Care Friends app.
• Life Assurance: Peace of mind with our comprehensive life assurance package.
• Pension: Secure your future with our robust pension scheme.
• Development Opportunities: Grow with us as an organisation, with numerous development and progression opportunities.
• Discounts: Enjoy discounts on high street and online stores, hotels, travel, and more through our health scheme cashback.