Receptionist - Bank

Avery Healthcare; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury elderly care provider in Greater London is seeking a dedicated Receptionist for Hampstead Court Care Home. This role focuses on offering high-quality customer service as the first point of contact, alongside administrative tasks. Ideal candidates should possess excellent communication skills, a positive attitude, and experience with problem-solving. The position provides an opportunity to work in a supportive environment committed to exceptional care. A DBS check is required, with costs covered by the company.

Qualifications

• Applicants must demonstrate caring, supportive, honest, respectful, and accountable values.
• Previous experience in a customer service role is beneficial.

Responsibilities

• Answer telephone calls and respond to enquiries at reception.
• Complete reception-related administration and maintain databases.
• Ensure the reception area is tidy and standards are maintained.

Skills

Excellent communication skills

Confidence in using computers

Positive and welcoming attitude

Problem-solving experience

Job description

Package Description :

Shift details; weekend on / off

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a Receptionist at Hampstead Court Care Home in London. If this sounds like the place for you, we’d love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude :

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust :

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require :

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.