Receptionist & Administrator

Pertemps; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare clinic in Solihull is seeking a Receptionist & Administrator to join their friendly team. This permanent, full-time role requires strong customer-facing skills, and offers full training and career progression opportunities. Responsibilities include welcoming patients, managing appointments, and liaising with staff. This position is ideal for those looking to start a career in a professional healthcare setting.

Qualifications

• Experience in an admin/reception role desired but not essential.
• Previous customer-facing experience such as retail or hospitality is a plus.

Responsibilities

• Welcoming and checking in patients with a warm, professional manner.
• Preparing daily documentation for theatre lists.
• Scanning and updating patient records accurately.
• Handling incoming calls and directing queries appropriately.
• Booking and managing patient appointments.
• Providing friendly and efficient support to patients and visitors.
• Liaising with clinical staff and admin teams.

Skills

Customer-facing experience

Excellent initiative

Ability to work weekends and evenings

Job description

Overview

Job Title: Receptionist & Administrator

Job Type: Permanent, Full Time

Location: Solihull

Salary: £23,810

We’re currently recruiting for a Receptionist & Administrator to join a friendly and supportive team within a busy clinic based in Solihull. This is a fantastic opportunity for someone with strong customer-facing experience—whether from retail, hospitality, or a previous administrative role—who is looking to build a career in a professional healthcare setting. This is an entry-level position with full training provided and excellent potential for progression within the organisation.

Responsibilities

• Welcoming and checking in patients with a warm, professional manner
• Preparing daily documentation for theatre lists
• Scanning and updating patient records accurately
• Handling incoming calls and directing queries appropriately
• Booking and managing patient appointments
• Providing friendly and efficient support to patients and visitors
• Liaising with clinical staff, consultants, GPs, optometrists, and admin teams

Qualifications and Skills

• Experience within an admin/reception role desired but not essential
• Previous customer facing experience such as retail or hospitality
• Excellent initiative and attitude
• Ability to work on the weekend and evenings is essential

Additional Information

This position is full time, 37.5 hours per week between 8am-8pm Monday- Friday & 8-4pm Saturday and Sunday. This is on a rota basis which further information can be provided. If interested please APPLY or send your CV to [e-mail]