Receptionist / Admin Assistant

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational institution in Birmingham is looking for a dedicated receptionist to support their administration team. The successful candidate will provide excellent reception support, possess strong IT skills, and be well-organised. This role requires excellent communication abilities and the capability to multitask effectively. You will be part of a collaborative culture that offers opportunities for professional growth and various employee benefits. Join us in providing a welcoming environment for staff and students.

Benefits

Access to career pathways

Employee Assistance Programme

Generous pension scheme

Wellbeing initiatives

Continuous professional development opportunities

Onsite parking

Qualifications

• Experience in a front of house setting, preferably in an academic environment.
• Ability to provide evidence of skills and knowledge relevant to the role.
• Fluent spoken English is essential.

Responsibilities

• Provide excellent support in Reception.
• Work under the supervision of the Senior Office/Cover Manager.
• Prioritise workloads to meet critical deadlines.

Skills

Excellent IT skills

Excellent communication skills

Ability to multitask

Organisational skills

Tools

Microsoft Office

Job description

Saltley Academy is seekingto appoint a suitably qualified, hard-working and enthusiastic receptionist to support the work of the Administration team by being a professional, effective and efficient Receptionist / Admin Assistant.

Key Responsibilities

You will work under the direct supervision of the Senior Office/Cover Manager to provide excellent support in Reception.

You should have excellent IT skills, be wellorganised, have a professional approach to work and be able to prioritise workloads to meet critical deadlines. Excellent communication skills both oral and written are also an essential part of the role to be able to deal with staff, students, parents and external agencies. An ability to multitask is essential.

The successful candidate will already have experience of working within a front of house setting, ideally in an academic environment, have experience of Microsoft Office and should be able to provide evidence that you have the skills, knowledge and understanding to become a Receptionist at our Academy.

In return, we will offer you

• A collaborative and inclusive culture, where team members will upskill you and give you regular opportunities to learn from each other in a safe and collaborative environment.
• An opportunity to undertake structured CPD via access to the National College online CPD platform and/or apprenticeships such as the CIPD or Coaching via our Apprenticeship Levy-amend examples based on roles.
• Access to Career Pathways and Pledge to help you plan for and make your goals a reality via our Professional Growth and Performance process.
• A wellbeing culture, with paid and unpaid time off to support life events via our Life Leave Policy, access to a Wellbeing Champion and the opportunity to participate in our annual staff wellbeing survey with Edurio.
• Access to 24/7 Employee Assistance Programme (EAP), which includes confidential counselling, access to wellbeing advice and a lifestyle app called “My Possible Self”.
• Access to a suite of supportive policies, such as Life Leave, Wellbeing, Career Break and Family Friendly.
• Access to a generous pension scheme known as the Local Government Pension Scheme (LGPS).
• Access to a comprehensive employee rewards package including Long Service Awards, Employee Referral Scheme, Cycle to Work Scheme and contribution to glasses and eye-sight tests for eligible display screen users.
• Opportunity to be part of key Trust-wide collaborative groups such as the Equality, Diversity and Inclusion (EDI working group) and Wellbeing working groups, including menopause support and neurodiversity support.
• This excludes an additional 2-week paid compulsory closure at Christmas, for which additional days’ leave are gained.
• Onsite parking at all schools

It is a very exciting time to join our Academy and we are looking for a highly motivated, skilled and creative individual to join a committed team of specialists.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

N.B. CVs will not be accepted

We value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We have an outstanding opportunity to work at Saltley Academy as a Receptionist.

We promise to treat all candidates fairly, consistently and with respect throughout the application, assessment, and selection process.

We are also “happy to talk flexible working” subject to the operational requirements of the role.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Washwood Heath Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

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