Receptionist

Compass Group UK; Royston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering and facilities management company is seeking a full-time Receptionist in Royston, UK. The successful candidate will provide first-class reception services, managing calls, and administrative tasks in a welcoming environment. Ideal candidates will possess strong communication and organisational skills, demonstrate a passion for customer service, and be a reliable team player. This position is contracted to 40 hours per week, with opportunities for growth and development.

Qualifications

• Excellent communication skills and strong organisational abilities are essential.
• Competency in Microsoft Office and general office equipment is required.
• A passion for customer service is crucial.

Responsibilities

• Create a warm and welcoming atmosphere for staff and visitors.
• Answer incoming calls in a friendly manner.
• Provide administrative support across diverse areas.
• Manage ordering and distribution of office supplies.
• Ensure the office area is neat and tidy.
• Represent the company positively.

Skills

Excellent verbal and written communication skills

Fantastic organisational skills

Competent in using Microsoft Office

Passion for delivering excellent customer service

Excellent team player

Ability to develop and maintain good working relationships

Exceptional timekeeping and reliability

Job description

We’re currently recruiting a friendly Receptionist to provide first‑class reception service for Defence on a full‑time basis, contracted to 40 hours per week.

As a Receptionist, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.

It’s an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 50.2 weeks per year.

Your key responsibilities will include:

• Creating a warm and welcoming atmosphere for all staff and visitors
• Answering all incoming calls in a friendly manner
• Providing administrative support across a diverse range of areas
• Managing the ordering and distribution of office supplies
• Ensuring the office area is always kept neat and tidy
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Receptionist will:

• Have excellent verbal and written communication skills
• Possess fantastic organisational skills with the ability to prioritise tasks
• Be competent in using Microsoft Office and general office equipment
• Display passion for delivering excellent customer service
• Be an excellent team player
• Have the ability to develop and maintain good working relationships
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0212/96051001/52690252/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!