Receptionist

Bupa Global; Onehouse; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in Onehouse is looking for a part-time Receptionist. The role entails acting as the first point of contact for visitors, managing enquiries, and supporting the care home administration. Ideal candidates will have prior receptionist experience, strong customer service skills, and an approachable demeanor. Flexible working days are available, offering a salary of £12.80 per hour with various employee benefits including healthcare support and annual leave.

Benefits

28 days holiday

Sick pay scheme in addition to statutory sick pay

Free meal on every shift

Interest-free annual travel loan for public transport

Discounts at gyms and fitness facilities across the UK

Qualifications

• Prior experience as a Receptionist with a strong focus on customer service.
• Ability to build strong relationships with residents and their families.
• Dedicated and efficient with the ability to handle a varied workload.

Responsibilities

• Act as the first point of contact for all visitors to the home.
• Manage new enquiries and provide advice and support face to face and over the phone.
• Conduct show-arounds within the care home.

Skills

Customer service experience

Approachable demeanor

Organizational skills

Caring attitude

Job description

Overview

Job Description - Receptionist (CHI00IP)

Chilton Meadows Care Home, Stowmarket IP14 1HL

Salary £12.80 per hour. Permanent Part Time 24 hours. Working days to be discussed.

We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Qualifications / Skills

You should have prior experience as a Receptionist with a strong focus on customer service. A friendly manner face to face and over the phone, approachable and organized, with the ability to build strong relationships with residents, their families and internal teams. You should be dedicated and efficient with the ability to handle a varied workload, and have a caring attitude that underpins everything you do to make a real difference to people’s lives.

Benefits

• My Healthcare: 24/7 support, advice, and treatment for health-related issues
• Annual allowance to redeem against a menu of Bupa healthcare products
• Wagestream: early access to earned wages
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long service rewards (ecards, extra holidays and money)
• Free meal on every shift
• Interest-free annual travel loan for public transport
• Range of Bupa pension plans
• Parental leave schemes for adoption, birth parents and co-parents
• Menopause Plan to support health decisions
• Discounts at gyms and fitness facilities across the UK

Why Bupa?

We are a health insurer and provider focused on our customers. Our people are driven by helping people live longer, healthier, happier lives and making a better world. We encourage diversity and strive to reflect the communities we serve. Bupa is a Level 2 Disability Confident Employer. We offer reasonable adjustments in the recruitment process for applicants who need them.

Please note: This role is not at or above the RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.