Receptionist

Crest Recruitment; Eastleigh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A national residential developer is seeking a Receptionist/Office Administrator for their Customer Care team in Eastleigh. The role involves providing administrative support and managing reception duties, ensuring customer interactions are handled professionally. Ideal candidates will have excellent communication skills and previous administration or reception experience, complemented by a friendly personality. This role offers competitive salary and a range of benefits, including holidays and bonuses.

Benefits

Company bonus scheme

25 days holiday plus bank holidays

Company pension scheme

Private healthcare

Life assurance

Extensive choice of corporate benefits

Qualifications

• Champion for customer care.
• Previous experience as Administrator / Receptionist, ideally in customer care.
• Friendly, bubbly personality.

Responsibilities

• Provide administrative support to the Customer Care team.
• Ensure calls are answered professionally and paperwork is sorted.
• Carry out general reception duties in the afternoon.

Skills

Excellent written and verbal communication skills

Excellent telephone manner

Organizational skills

Customer care experience

Team player

Flexibility for cover

Tools

Microsoft Word

Microsoft Excel

Microsoft Power Point

Microsoft Outlook

Job description

Receptionist/Office Administrator 5 national residential developer

Introduction

• Role: Receptionist/Office Administrator - working in Customer Care team
• Reporting to: Head of Customer Care and Office Manager
• Salary: Competitive base salary and bonus
• Location: Eastleigh, Southampton
• Working arrangements: Monday to Friday 9am to 5pm with one hour for lunch
• Immediately available

About the role

This is an exciting opportunity for an Receptionist/ Office Administrator to work in our South Coast office based in. The hours are 9.00am 5.00pm Monday to Friday with one hour for lunch.

The purpose of the role is to provide administrative support, primarily to our Customer Care team, but also other general admin duties. In the afternoons, whilst still carrying out the admin duties, you will need to ensure all calls are answered in a professional and timely manner and that paperwork in relation to the departments and regional offices are sorted and distributed effectively and efficiently.

The role will include:

• 9am 12pm Office Administrator for customer care team
• 1pm 5pm Afternoon Receptionist still being able to carry out admin duties
• To provide and perform general administration support to our customer care team
• General reception/switchboard duties in the afternoons including ensuring that reception area is presentable and visitors are dealt with quickly and efficiently.
• Receipt and co-ordination of deliveries to relevant departments ensuring that they are notified and to facilitate prompt collection.
• Responsibility for allocation, booking and co-ordination of meeting rooms.
• Cover morning receptions holidays and on the odd occasion sickness leave if a period of more than 1 day.

About you

• A champion for customer care
• Excellent written and verbal communication skills
• Excellent telephone manner
• Previous experience as Administrator / Receptionist, ideally a customer care background
• Friendly, bubbly personality
• Flexibility for cover in the job share part with morning receptionist
• Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
• Ability to be well organised, self-motivated with high attention to detail
• Team player

Benefits package

• Competitive base salary
• Company bonus scheme
• 25 days holiday plus bank holidays
• Company pension scheme
• Private healthcare
• Life assurance
• Extensive choice of corporate benefits