Receptionist

LAH Property Marketing; Chester; On-site; GBP 17,000; Part time

Job summary

A property management company is seeking a part-time front of house receptionist in Chester. This role involves delivering exceptional customer service, managing visitor registrations, and maintaining the reception area. Candidates should possess strong communication skills and have a background in customer-facing roles. Flexibility in working hours is required, with a salary of £16,380 yearly. Benefits include free parking, a pension scheme, and wellness support.

Benefits

Free parking

Contributory Pension Scheme

Life Assurance

Wellness scheme

Training Academy

Qualifications

• Proven experience in a front of house reception role or customer service.
• Ability to deliver excellent customer service in a professional manner.
• Enjoy working independently and collaboratively with a job share.

Responsibilities

• Maintain a pristine reception area and welcome visitors.
• Manage deliveries and report building issues as needed.
• Organize small events to engage tenants and foster community.

Skills

Personable customer service

Proactive self-motivation

Excellent verbal communication

Competent with Microsoft Office

Job description

We are looking to recruit a part time front of house receptionist to work in an office building, as part of a job share team. You should be confident and provide a warm welcome to all visitors, ensuring a high level of customer service is always delivered., Reception

Responsibilities

• Taking ownership of the reception area and ensuring it always looks pristine and welcoming
• Meeting, greeting and registering all visitors to the building
• Managing deliveries, including couriers and post
• Develop a good understanding of the local area and update a local amenities information file

Building management

• Managing and reporting any maintenance or building issues
• Managing contractors visiting the building to undertake regular maintenance or specific repairs
• Producing a weekly update report for key stakeholders
• Supporting the Building Manager with any additional administration tasks

Tenant engagement

• Research, develop and deliver pop ups / small events - aimed at delivering a community vibe to increase enjoyment during the working day.
• Work collaboratively with your job share to produce a monthly newsletter

Qualifications

• Personable, with a confident manner and able to deliver impeccable customer service
• Proactive and self-motivated
• Excellent written and verbal communication skills
• Competent using Microsoft Office and willing to learn in house systems and processes
• Enjoy working independently as part of the reception job share
• Proven experience in a front of house reception role or customer service, marketing or sales environment

Location & Working Hours

The role is based in a prestigious office building in central Chester, close to Chester mainline station.

Salary: £16,380. Hours: 8am – 6pm, working every Monday, Tuesday and alternate Wednesdays. Flexibility is required to provide cover for holidays and sickness.

Benefits

• Free parking at the building
• Contributory Pension Scheme
• Life Assurance
• Wellness scheme, including a 24-hour confidential helpline and online GP
• LAH Training Academy