Reception Team Member

Adagio; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training

Employee Benefits

Dynamic Work Environment

Welcoming Team

Many more

Job summary

Adagio Apart-Hotel Birmingham is seeking a guest-focused colleague to welcome guests and assist with daily operations. You will help foster loyalty, inform guests, and maintain our brand image while supporting basic food & beverage service and administrative tasks.

The role offers a dynamic team environment with training and employee benefits as part of our commitment to diversity & inclusion and guest experience excellence.

Qualifications

• Previous experience in a similar role or a customer-focused role required.

Responsibilities

• Welcome Guests
• Foster Loyalty and guest relations
• Prioritize Guest Relations
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

Skills

Guest service

Customer focus

Communication skills

Professional demeanor

Job description

Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Adagio Apart-Hotel Birmingham, we have an exciting opportunity for you!

What You'll Do:

• Welcome Guests
• Foster Loyalty
• Prioritize Guest Relations
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

What You'll Gain:

• Training
• Employee Benefits
• Dynamic Work Environment
• Welcoming Team
• Many more.....

Qualifications

Previous experience in a similar role or a customer-focused role required.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent