Guest Experience Champion — Front Desk & F&B

Adagio

Birmingham

On-site

GBP 18,000 - 22,000

Full time

7 days ago
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Benefits offered by this job

Training
Employee Benefits
Dynamic Work Environment
Welcoming Team
Many more

Job summary

Adagio Apart-Hotel Birmingham is seeking a guest-focused colleague to welcome guests and assist with daily operations. You will help foster loyalty, inform guests, and maintain our brand image while supporting basic food & beverage service and administrative tasks.

The role offers a dynamic team environment with training and employee benefits as part of our commitment to diversity & inclusion and guest experience excellence.

Qualifications

  • Previous experience in a similar role or a customer-focused role required.

Responsibilities

  • Welcome Guests
  • Foster Loyalty and guest relations
  • Prioritize Guest Relations
  • Handle Feedback
  • Maintain Brand Image
  • Inform Guests
  • Assist with Food & Beverage Service
  • Handle Administration

Skills

Guest service
Customer focus
Communication skills
Professional demeanor

Job description

Adagio Apart-Hotel Birmingham is seeking a guest-focused colleague to welcome guests and assist with daily operations. You will help foster loyalty, inform guests, and maintain our brand image while supporting basic food & beverage service and administrative tasks.

The role offers a dynamic team environment with training and employee benefits as part of our commitment to diversity & inclusion and guest experience excellence.

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