Reception Team Member

Adagio Aparthotels; Greater London; Presencial; GBP 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted Accor rates

Learning programs via Accor Academies

Internal career development

CSR activities

Descripción de la vacante

Adagio Aparthotels - London City East is seeking a Reception Team Member to welcome guests from arrival to departure, ensuring a memorable stay managed with warmth and efficiency.

You will greet guests, handle check-in/out, respond to requests, upsell hotel facilities and contribute to personalised experiences while maintaining high service standards.

Formación

• Guest oriented and service minded.
• Well organised with attention to detail.
• Strong ethics and leading by example.

Responsabilidades

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalised experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Conocimientos

Team spirit

Guest oriented

Well organised

Lead by example

Descripción del empleo

Adagio Aparthotels - London City East

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

Company Description

Adagio Aparthotels - London City East

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

Adagio London City East is home to 132 modern apartments. Our aparthotel is ideally located in the heart of London, right next to the Tower Of London and Tower Bridge

Job Description

First impressions are everything!

As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalised experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

• Team spirit
• Guest oriented and service minded
• Well organised
• Has a strong sense of ethics, leads by example

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion